faqs

Frequently Asked Questions

How can I place an order?
You can email an official purchase order with company letterhead or individual details to sales@bestech.com.au or fax to +613 9551 5541.


How can I do a payment?
Direct Deposit – Bank details will be provided on our Proforma Invoice.
Credit Card – We accept Visa, MasterCard with no surcharge for payment prior to despatch the order and Amex with 3% surcharge.
Bank Cheque – Payable to “Bestech Australia Pty Ltd”.

For more information and enquiries, please email accounts@bestech.com.au.


What are delivery charges?
The cost will depend on the weight and size of the package, and will be provided on a case to case basis. Alternatively you can also nominate your own freight forwarder.


What are the warranty policies?
Bestech Australia offers 12 month warranty against any manufacturing defect. The unit will need to be returned to base. This warranty does not apply to any units that have been modified or misused.


Who should I contact for a new quote?
Please email your application requirements and preferred contact details to sales@bestech.com.au or contact our regional sales distributors.